Last updated: May 2, 2025

This Privacy Policy describes how Dutch Diamond Imports (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from dutchdiamondimports.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

 

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from various sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

 

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

 

Information We Collect Directly from You

• Contact details such as your name, address, phone number, and email.

   

• Order information includes your name, billing address, shipping address, payment confirmation, email address, and phone number.

   

• Account information including your username, password, security questions, and other information used for account security purposes.

   

• Shopping information includes the items you view, put in your cart, and save into your account, like loyalty points, reviews, referrals, gift cards, or purchases.

   

• Customer support information, including the information you choose to include in communications with us.

   

 

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

 

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services.

   

• Our payment processors collect payment information to process your payment.

   

 

How We Use Your Personal Information

• Providing Products and Services: We use your personal information to provide you with Services, process payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, and manage your account.

   

• Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications.

   

• Security and Fraud Prevention: We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal, or malicious activity.

   

• Communicating with You and Service Improvement: We use your personal information to provide customer support and improve our Services.

   

 

Cookies

We use cookies to power and improve our Site and our Services. Cookies help us remember your actions and preferences, run analytics, and better understand user interaction with the Services.

You can choose to set your browser to remove or reject cookies, but please note that blocking cookies may cause certain features to work incorrectly or no longer be available.

 

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes, and other reasons subject to this Privacy Policy. This includes:

• Vendors and service providers who perform services on our behalf.

   

• Business and marketing partners to provide services and advertise to you.

   

• In connection with a business transaction such as a merger or bankruptcy.

   

• To comply with legal obligations and protect our rights or the rights of others.

   

 

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible to anyone.

 

Third-Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. We are not responsible for the privacy or security of these sites.

 

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.

 

Security and Retention of Your Information

While we implement security measures to protect your personal information, no security measure is perfect or impenetrable. We recommend that you do not use insecure channels to communicate sensitive information to us.

 

Your Rights

Depending on where you live, you may have rights regarding your personal information. These may include the right to access, delete, correct, or transfer your personal information or to opt out of certain processing activities, such as targeted advertising.

 

Complaints

If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you may have the right to complain to your local data protection authority.

 

International Users

Please note that your personal information may be transferred, stored, and processed outside the country you live in.

 

Contact

For any questions about our privacy practices or this Privacy Policy, please contact us at:
Email: dutchdiamonds@aol.com